Ceyloni Panorama Resort

Great view and conformable set-up. Wifi was fully functional, and the staff was approachable and polite. A good one for a 3-star hotel. However, people may find it hard to locate the hotel. The Google map doesn't give adequate instruction for this uphill hotel, and neither the hotel mgt has adequate landmarks throughout the path. They should really consider putting more landmark to guide the tourist.

Only good thing is the view. Do not worth the money. Rooms are dirty and bathroom has not been maintained properly. A/C was partially broken and very noisy. On top of that they have asked us to checkout at 11.00 AM suddenly which they have not mentioned at the time of the check in. Foods are not good and only have few varieties to choose from. Breakfast was a buffet and it was horrible. Not tasty at all. Can’t recommend this place to anyone apart from the view.

we stayed there on 6th dec 2023 for one night. the property is famous for its awesome view of city but apart from that nothing is of value for your money. the room size is too small not even space to keep your luggage and open it. then the balcony which directly opens to a valley view where the railing is too open which is not safe at all for the kids. we were so scared that we asked the hotel to change our room, first they agreed but later denied saying that we are full while they were not. They simply did not wanted us to give the upgrade for all the right reasons. Also there was no mini bar in the room too. Not worth your stay and money

AVOID. SCAM. We got there at 7:30pm. It was already very dark. The place is very difficult to access, specially at nigh with low visibility. Our driver was gone by the time we got into the room and there was nothing around. We decided to stay as it was only one night but we should have gone to the very nice hotel beside. Even though it was more expensive. When you look at the photos it looks like a tidy and welcoming hotel with outstanding views… However, please bear in mind those images are highly misleading. The only positive is the stunning views. Unfortunately you can’t base a hotel experience solely in the views. It was awful. The room was really dirty. There were dirty insects everywhere. Stuck in the walls, underneath the bed, top of the sideboard, top of the bathroom countertop, literally, everywhere. There was a huge lack of cleaning and care. Nothing that I have ever seen before. There were also alive insects running freely in the room. Ants, flies, centipedes… The WIFI doesn’t wort at all, same as the AC. Bed linen was stained, had hair in it and there was dust and finger marks everywhere. We woke up after a night of little sleep, my whole body was itching constantly. As we were having breakfast, the worst of it all was that I was given a juice with a fly in it. We left without paying and extremely dissatisfied.

Highly Disappointed with this hotel. Firstly locating this hotel is difficult. Rooms are not clean and very small bathroom with no hot water. Food service is not good. Though you have dinner included in your package they will serve you very limited food with only 1-2 options. View from the room is the only positive things for this hotel. However other things like service, food and cleanliness have ruined our experience.